We design and implement digital and organizational transformation for public sector and nonprofit organizations.

Unlike generic consultants who arrive with a templated playbook, Implemint combines data-informed decision making with design thinking to develop solutions tailored to your organization, ensuring lasting impact your team can sustain long after the engagement ends.

See How It Works Get in touch

Impact at a Glance

54+
Performance measures built for a municipal government's first public accountability dashboard
$11M+
In grants and contracts managed domestically and globally
100%+
Enrollment increase after a full digital transformation of a $4M education program
5
Countries worked in across public sector, nonprofit, and private sector organizations

"We take a high-level goal and build the strategy, structure, and systems to make it real, then stay to see it through."

- Brittney Stewart, Founder

Why It Matters

Most digital transformations fail before a single system is ever implemented.

The real failure happens earlier, when organizations skip the diagnostic work. They jump to selecting and deploying technology before they have clarity on the actual problem, the human and cultural dynamics at play, or the requirements any solution must meet.

The result is a system that doesn't fit the workflow, staff who weren't prepared to use it, and outcomes that never materialize. When implementation goes wrong, the cost is not just financial: it is delayed services, eroded public trust, staff who disengage from future change, and communities left waiting for systems that were supposed to help them.

Getting it right requires a partner who starts with the problem, not the solution. Someone who uses design thinking to surface what is really getting in the way, and builds a tailored path forward that the organization can actually sustain.

70-80%

of government technology modernizations fail outright or disappoint: over budget, behind schedule, or unable to deliver what was promised. (BCG)

81%

of public sector IT projects overrun their schedules, with three times higher cost overruns on average compared to the private sector.

1%

of nonprofit tech budgets goes to training, meaning new systems routinely land on teams that were never resourced to use them. (NTEN and Heller Consulting, 2024)

Brittney Stewart, Founder of Implemint Consulting

About Implemint

Passionate about helping people and organizations succeed.

Implemint was founded by Brittney Stewart, a strategist and program manager with nearly 15 years of experience in program management, organizational effectiveness, and strategic communications across the public and private sectors, domestically and internationally.

Brittney's career spans government, international development, nonprofit, and private sector organizations. She has served as a U.S. diplomat with the Department of State, led policy and program work at Save the Children International and the U.S. Agency for International Development (USAID), contributed to research at the Harvard School of Public Health, and built operational systems at RStudio, PBC (now Posit, PBC), across three continents and a wide range of organizational contexts. She has worked inside the constraints of mission-driven organizations and understands the resource limitations, legacy systems, and political dynamics that come with the territory.

Implemint works exclusively with public sector and nonprofit organizations. What Brittney brings is the technology leadership, implementation discipline, and execution frameworks she developed across private sector and international contexts, applied in ways that actually work inside government and nonprofits, and that leave organizations and teams stronger than she found them.

Education

Indiana University, Kelley School of Business

MBA, Technology Leadership in Organizations (Expected Summer 2027)

Columbia University

Master of Public Administration

National University of Singapore

Master of Public Policy

University of Southern California, Keck School of Business

Bachelor of Science, Global Health

Certifications

GenAI 101 Certified

Indiana University · 2026

Project Management Professional Certificate

Google · 2025

Digital Marketing & E-commerce Professional Certificate

Google · 2023

How It Works

The full transformation lifecycle.

Most consultants hand you a report and leave. Implemint engages from problem definition all the way through handoff, with change management woven throughout, not added at the end.

01

Diagnose

We start by understanding the real problem, not just the symptom. Stakeholder interviews, workflow analysis, and organizational assessment to surface what is actually getting in the way.

02

Strategize

We build the strategy, translating organizational priorities into clear goals, activities, and success metrics. This is the foundation everything else is built on.

03

Design

We map existing workflows, identify gaps, and develop business requirements and use cases that give your organization the clarity it needs to evaluate and select the right solutions.

04

Select

We support technology procurement with requirements-driven scorecards and structured assessments, so decisions are made on fit and value, not on the best sales pitch.

05

Implement

We drive configuration and deployment from kickoff through completion, managing the project, coordinating stakeholders, and keeping the work on time and on scope.

06

Hand Off

We build for sustainability from day one. Documentation, training, and knowledge transfer ensure the organization owns what was built and can maintain it without us.

Services

What we bring to the work

Implemint engages across the full transformation lifecycle. Depending on where your organization is, we can enter at any stage.

🧭

Strategy and Planning

We help organizations get clear on where they are going, translating mission and priorities into goals, activities, and accountability structures that teams can actually execute against.

🔍

Organizational Assessment

We assess current-state workflows, systems, and organizational capacity to identify gaps and opportunities, giving leadership an honest picture before any solution is proposed.

📋

Technology Selection

We develop business requirements, use cases, and evaluation frameworks that help organizations identify and vet technology vendors with confidence, not guesswork.

⚙️

Implementation and Deployment

We manage technology implementation from configuration through deployment, coordinating vendors, internal teams, and stakeholders to keep projects on track and on scope.

🔄

Change Management

Change management is not a phase; it runs through everything we do. We build adoption into the implementation from the start so technology actually gets used.

🗄️

Data Foundation and AI Readiness

Successful AI starts with trustworthy data. We help organizations build the governance frameworks, privacy and security policies, data standards, and staff capacity that make AI adoption possible and sustainable.

📈

Performance Management

We help organizations define what success looks like, build the measurement frameworks to track it, and put the reporting systems in place that keep leadership accountable to their commitments.

🌐

Program and Project Management

We manage complex, multi-stakeholder programs end to end: planning, budget oversight, risk management, stakeholder coordination, and reporting so nothing falls through the cracks.

Selected Work

Work that made a difference.

A sample of engagements and what they produced.

Municipal Government Client · 2025 - Present

Data Foundation and Performance Management System

City-wide data was fragmented and siloed across dozens of departments with no governance structure, shared standards, or way to make it accessible to the public. Implemint built the full foundation from the ground up.

Established the city's first Data Governance Board
Developed a governance framework, data charter, and foundational data policies grounded in the Data Management Body of Knowledge (DMBOK)
Managed the full technology procurement cycle from requirements development through vendor selection and implementation
Developed 54+ performance measures tied to mayoral priorities and launched a live public accountability dashboard

International Education Program · Global Context

Full Digital Transformation of a $4M Education Program

A graduate program was forced to shift to fully remote delivery with no infrastructure in place. Implemint managed the full transformation, from technology assessment and selection through implementation, stakeholder adoption, and completion.

Enrollment increased by more than 100% following the transformation
Program completion rates improved by 45%
Delivered on time and within budget across a complex multi-stakeholder environment

Nonprofit Leadership Organization · 2025 - Present

Knowledge Management System Implementation

A nonprofit leadership development organization needed systems to manage institutional knowledge and track cross-functional work. Implemint assessed the current state, designed the solution, and implemented it across a 50-person team.

Built a centralized knowledge management system from scratch, including SharePoint front-end design for the staff-facing knowledge hub
Developed knowledge management playbooks for cross-functional use
Built a project management system for executive leadership visibility across the portfolio
Reduced knowledge gaps and improved cross-team coordination

Community AI Program · DC Area · 2025 - Present

AI Readiness for Public Sector and Nonprofit Professionals

Designed and delivered a practical AI enablement program for professionals navigating AI adoption in resource-constrained organizations, focused on responsible implementation, not just tools.

Delivered 12+ workshops on AI tools, workflow integration, and responsible adoption
Helped participants build confidence and a practical framework for AI decisions
Content tailored to the realities and constraints of public and nonprofit organizations

Strategic Communications · Private Sector

Change Management Through an Organizational Rebrand

Led the full communications and change management workstream during a company-wide rebrand, demonstrating that the same disciplines driving technology adoption apply equally to any organizational transformation.

All deliverables completed on time and within budget
Managed internal training, stakeholder messaging, and adoption across all teams
Aligned the entire organization to a new identity without disrupting operations

Advisory Services · Underserved Entrepreneurs

Capacity Building and Technology Adoption

Built and ran an advisory program helping underserved small business owners strengthen their operations and access capital, applying structured requirements development and technology tools in a community context.

Supported 10+ clients through operational development and technology adoption
Helped clients access $4M+ in funding
Built scalable frameworks using Salesforce and AI tools

Tools and Technologies

We work in your world.

Implemint is fluent in the platforms your organization already uses. No steep learning curves, no unnecessary switching costs.

Data and AI

Power BI Excel ChatGPT / Claude / Gemini Agentic AI Workflows DMBOK Framework

Project Management and Collaboration

SharePoint Monday.com Trello Jira Confluence Notion Slack

CRM and Operations

Salesforce Google Workspace Microsoft Office Suite Workday LMS

Frameworks and Methodologies

Design Thinking Agile / Scrum Project Management (PMBOK) Logic Models Systems Thinking Change Management Organizational Performance Management DMBOK

Get In Touch

Let's talk about what you are trying to build.

Tell us what you are working on. No need to have it all figured out. That is exactly where we come in.

Every engagement is scoped to fit the work, not a standard package. Whether you need a focused assessment, end-to-end implementation support, or something in between, we structure engagements around what your organization actually needs and can sustain.

Prefer email? info@implemintconsultingllc.com